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FAQ - Common Questions


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  Answers to Common Questions

For concerns related to the download and installation of the Klar loader, please refer to our installation guide: https://forum.klar.gg/topic/23-how-to-install/

 

 What is a HWID spoofer?

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A Hardware ID (HWID) spoofer is a software application designed to modify or spoof the hardware identification information of a computer or device. The hardware identification typically includes unique codes or numbers associated with various hardware components such as the motherboard, network adapter, hard drive, and more.

Basically, if you want your PC to be fully secure and avoid HWID bans, you should ALWAYS use a HWID spoofer when cheating.

 

Are Klar.gg products currently safe to use?

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Our status page always contains a list of up-to-date statuses for our products. You can also view the status of products in our loader as small colored dots on the top-left of the product box, or on the side-window that opens when you select a product.

image.png.38cb7d14c2b75b693ceb5fe6aa8ad24a.png

 

Are Klar.gg forum accounts linked to the loader?

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No! Loader accounts are separate from forum accounts. If it is your first time using our loader, you will need to register an account on our Loader. You can chose any name when creating accounts on our loader. You can read our How to Install guide for information on how to use Klar for the first time

 

Why does the loader disappear after I inject?

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Our loader will automatically delete itself after you inject as a security measure. If you don't want to redownload our loader, you can copy the loader on your computer and run the copy every time you want to inject.

 

Will I receive compensation for product downtime?

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Yes, of course! Every active license is compensated once the product is fully tested and updated. If a product's status is changed to Updating, then all license keys are paused, and they will not expire at all. Please remember that every user receives compensation at the same time, and the countdown for the compensation period starts after Klar is updated, not when you log in to the loader.

 

 How do I fix the "HWID Already Registered" error when I create an account?

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The "HWID Already Registered" error appears when an account that is linked to your hardware ID already exists in our database. You should see a username for a loader account in the error box. Because of our HWID lock, you will need to use that account. If you forgot your password, open a HWID/Password resets ticket, fill out the information, and send a high quality screenshot of the error so we can see your loader username clearly.

 

How do I fix the "Please unload vgk.sys/BEDaisy.sys/{file}.sys" error when injecting?

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This error means that an application is running on your computer that interferes with Klar's ability to run.

One of the most common ".sys" files that triggers this error is "BEDaisy.sys" which means a game with BattlEye is running on your computer; you will need to close this game before you can inject.

Another common ".sys" file is "vgk.sys" which means you have RIOT Vanguard Anticheat installed on your computer. Follow this guide to disable it: https://support-valorant.riotgames.com/hc/en-us/articles/360044648213-Uninstalling-and-Disabling-Riot-Vanguard

For other ".sys" files, you can run the following command in a Command Prompt window as Administrator:

sc stop {file}.sys

 

 

 How do I fix the "MSVCP140.DLL was not found" error?

Spoiler

Download and install the latest redistributable package from Microsoft's website. Make sure you download the "x64" version. 
Link: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist

As of writing this, the current redistributable package can be downloaded from this link: https://aka.ms/vc14/vc_redist.x64.exe

 

How do I fix the "D3DCOMPILER_43.dll was not found" error?

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Download and install this from Microsoft's website, then restart your computer: https://www.microsoft.com/en-us/download/details.aspx?id=35

 

How can I become a media creator?

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Klar's media program is always looking for new creators! Please check our Klar Creator Program thread, where our requirements are detailed along with onboarding instructions.

 

 What are the features of your cheats?

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We keep a list of up-to-date features for all our products in the Features - klar.gg forum topic.

If you're unsure about the meaning of a specific feature, you can find an explanation of each feature here.

 

How can I pay if my card gets declined/blocked?

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This happens because your bank or card does not meet the security standards we require for payments. This often happens for prepaid cards, online banking solutions, and local banks. We cannot do anything on our end to accept the payment if our system blocks it. You can always purchase from one of our Verified Resellers who accept a variety of other payment methods.

 

 Can I share my Loader account information with someone?

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No, you are not allowed to share or sell your keys/loader accounts with anyone. If we see any actions like that, we will permanently ban all of your accounts from Klar and any further accounts you make will also be banned.

 

 Can I get a refund?

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As a reminder, our services provide electronic, virtual intangible goods and therefore we do not offer refunds. It is important to make sure that the subscription you are going to purchase is the right choice for you before making the purchase. Once the payment is completed, you will no longer be eligible for any refunds.

 

Any unauthorized use of funds for payment, fraudulent payments, or attempts to chargeback or deny payments to your account will result in your account being instantly disabled, or permanently terminated, and legal action will be taken.

Our products may be detected/discontinued at any time, you, the user, assume this risk and no refunds will be issued.

Ackonowledging the above text, if our entire user-base experiences issues with specific products, then the users for that product will be eligible for either a product switch or a refund.

If our support team is unable to resolve your issue after a reasonable amount of time, then you are also eligible for a product switch or a refund.

It's worth noting that our software works on 99.9% of PCs!

 

 

Please make sure to check our other FAQ threads if you encounter any difficulties with installing Klar.
If you are experiencing issues with loading our software, please refer to our 
Common Issues and Error Codes thread.

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