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Privacy Policy

Last Updated: 22.06.2024

1. Introduction

Welcome to klar.gg. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services. We are committed to respecting and protecting your privacy.

2. Information Collection

Information is collected on klar.gg in the following instances:

- Registration: When you register on our site, we collect your email address.
- Purchasing Digital Goods: If you purchase digital goods, we additionally collect your full name and billing address. This information is essential for processing your transaction.
- Automatic Data Collection: Each time you visit our site, we may automatically collect certain information about your device and your visit. This information can include your IP address, device type, browser type, and operating system.

3. Use of Collected Information

The collected information is used for various purposes:

- Transaction Processing: Your name and billing address are shared with Stripe, our payment gateway provider, to complete your purchase.
- Service Improvement: To enhance the functionality and user experience of our website and services.
- Customer Support: For responding to your inquiries and support needs.

4. Data Protection and Security

We are dedicated to safeguarding your personal information and implement various security measures for its protection. Klar.gg adheres to standard industry practices for data security.

5. User Rights

You have the right to access, update, or delete your personal information. Account deletion and personal information requests can be made in your account security settings.

6. Consent

By registering on klar.gg and agreeing to this Privacy Policy, you consent to the collection and use of your information. Consent is obtained via a checkbox at registration, stating "I agree to terms of use and privacy policy."

7. Changes to This Privacy Policy

This policy may be updated periodically. Users are encouraged to review this page regularly. Your continued use of our service after any changes signifies your acceptance of those changes.

8. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us via the ticketing system.

 

Elastic Email

The members E-Mail address is passed to Elastic Email when the system needs to notify the member via E-Mail.

Privacy Policy

Third Parties

Spam Defense
The IPS Spam Defense Service passes the email address and IP address of the registering member to the service to determine the likelihood a registering account is a spam source.
hCaptcha
We use the hCaptcha anti-bot service (hereinafter "hCaptcha") on our website. This service is provided by Intuition Machines, Inc., a Delaware US Corporation ("IMI"). hCaptcha is used to check whether the data entered on our website (such as on a login page or contact form) has been entered by a human or by an automated program. To do this, hCaptcha analyzes the behavior of the website or mobile app visitor based on various characteristics. This analysis starts automatically as soon as the website or mobile app visitor enters a part of the website or app with hCaptcha enabled. For the analysis, hCaptcha evaluates various information (e.g. IP address, how long the visitor has been on the website or app, or mouse movements made by the user). The data collected during the analysis will be forwarded to IMI. hCaptcha analysis in the "invisible mode" may take place completely in the background. Website or app visitors are not advised that such an analysis is taking place if the user is not shown a challenge. Data processing is based on Art. 6(1)(f) of the GDPR (DSGVO): the website or mobile app operator has a legitimate interest in protecting its site from abusive automated crawling and spam. IMI acts as a "data processor" acting on behalf of its customers as defined under the GDPR, and a "service provider" for the purposes of the California Consumer Privacy Act (CCPA). For more information about hCaptcha and IMI's privacy policy and terms of use, please visit the following links: https://www.hcaptcha.com/privacy and https://www.hcaptcha.com/terms.
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